Frequently Asked Questions
Please read our FAQ before sending us a message.
How much is delivery on LoveSexToysDirect.co.uk?
We charge a flat rate of £7.95 on all UK orders and £17.95 on international orders. Your order will be shipped out within 36 hours of making payment.
Which payment methods do you accept?
All orders on our website are processed via PayPal so are secure and safe. You will be able to pay using either your PayPal account, our any major debit or credit card.
How long will delivery take?
Within the UK, delivery is usually between 3-5 days. For international orders delivery can take up to 25 days depending on location.
How secure is shopping at LoveSexToysDirect.co.uk? Is my data protected?
All payments are processed via PayPal so your order will be very secure. We do not share your data with any other companies and pride ourselves on being a trusted company.
What exactly happens after ordering?
After your order has been placed we go will pack up your item(s) ready for dispatch which happens within 36 hours. We usually use Royal Mail for fast and secure deliveries. Your parcel will not show any information on the outer side about what the item is our who it is from - discretion is our promise to you.
Send us an email
We aim to get back to you within 24 hours – but often much faster.